Privacy Policy
EFFECTIVE DATE: January 15, 2025
This Privacy Policy (the 'Policy') applies to the 7-Ecosystem trading platform (including any applicable mobile applications and websites used to access it) (collectively, the 'Platform') provided by 7-Ecosystem Technology Limited (the 'Company', 'we', 'us' or 'ours').
It describes how the Company collects, uses and discloses the Personal Information that we receive from Users of the Platform and any accounting services provided through the Platform, as well as how we use and disclose this information.
For the purposes of this Policy, "Personal Information" refers to information provided by a User from which the identity of such User can be directly or indirectly determined.
OUR SECURITY OBLIGATIONS
We prioritize the security and confidentiality of your Personal Information. We are committed to ensuring that all Personal Information is processed in accordance with the highest standards of data protection and confidentiality rules, as well as that technical and organizational measures are implemented. Our robust data management practices are designed to protect your information and maintain your trust.
It is important that you review the provisions of this Policy, along with the Terms and Conditions and any other privacy notices that we may provide in specific cases where we collect or process Personal Information, so that you are fully aware of how and why we use your Personal Information.
By registering and using the Platform, you agree that your Personal Information will be processed as described in this Policy and the Terms applicable to the Platform (the "Service Agreement"); capitalized terms used here should have the same meaning as in the Service Agreement.
THE INFORMATION WE COLLECT ABOUT YOU AND HOW WE COLLECT IT
We collect and process Personal Information about you directly from you when you register to use the Platform or provide such information automatically through your use of the Platform, as well as from third parties to comply with the law or our regulatory obligations.
Such information is used to enforce or enforce our Service Agreement and other agreements, to protect the rights, property, or safety of the Platform and our Users or others, and to facilitate and ensure the provision of services and products offered by the Platform.
INFORMATION THAT WE COLLECT DIRECTLY FROM YOU
Personal account and profile information:
Several types of accounts can be created on the Platform. We collect the following information when registering an Account: name, mobile phone number, and/or email address.
When your Account meets certain standards, we may collect additional information: name, as in your ID/passport, ID/passport number, date of birth, nationality, mailing address, residential address, mobile phone number, and email address.
Financial information:
We may collect additional financial and investment information from you to confirm your status and eligibility to create other types of accounts or conduct certain transactions on the Platform, including your investment experience, financially related qualifications and training (including any certificates received, issuing organization and date of issue), your annual income level, liquid net worth, estimated net worth, source of funds and source of wealth, and whether opening an account with another financial institution was rejected.
Other necessary information:
We may need to collect certain additional Personal Information to comply with legal requirements, such as whether you are a Politically Exposed Person or are on any list of restricted individuals, as well as applicable tax reporting forms such as W8-BEN.
Contact with us:
We collect information that you provide to us during any support communications and feedback via email or when you contact us through the contact forms on the Platform. We use this information to respond to your requests, provide support, facilitate transactions, and improve our Platform.
Marketing and communications:
This includes your consent and preferences in receiving direct marketing from us and our third parties, as well as your communication preferences.
INFORMATION THAT WE COLLECT AUTOMATICALLY
When you use the Platform, our servers automatically record information using cookies and other tracking technologies, including information that your browser sends each time you visit the Platform or your mobile apps send when you use them.
This log data may include your IP address, the address of the web page you visited before switching to the Platform, the type and settings of your browser, the date and time of your request, information about your browser configuration and plug-ins, language preferences, and cookie data. Such log data is not deleted regularly.
In addition to the log data, we may also collect information about the device you are using for the Platform, including device type, operating system, device settings, unique device identifiers, and crash data.
Geolocation:
If you have provided permission through your mobile device to allow us to collect location information through the mobile app, we may receive information about your physical location in terms of latitude and longitude from technologies such as GPS, Wi-Fi, or the proximity of cell towers.
INFORMATION WE COLLECT FROM THIRD PARTIES
We may receive information about you from third parties, such as our affiliates, subsidiaries, suppliers, analytics service providers, advertising service providers, information retrieval service providers, or publicly available sources, as required or permitted by applicable law.:
Maintaining Legal and Regulatory Compliance - Processing is necessary to comply with our legal obligations in accordance with applicable laws and regulations, including anti-money laundering laws and regulations.
Providing Services - Our legitimate interest is to ensure that you and other Users can access and use the services and products offered by the Platform with a smooth and personalized experience.
LEGAL GROUNDS FOR PROCESSING PERSONAL INFORMATION
We process your Personal Information using one of the following legal grounds:
(a) Contract Performance - processing of your Personal Information where necessary for the performance of a contract to which you are a party or for taking measures at your request prior to the conclusion of such a contract;
(b) Legitimate Interest - The interest of our business in running and managing our business to provide you with the best service/product and the best and most secure experience;
(c) Legal requirement - processing of your Personal Information where necessary to comply with a legal or regulatory obligation to which we are subject;
(d) Consent - processing of your Personal Information using your written consent.
HOW WE USE YOUR INFORMATION
We use your information, including your Personal Information, for the following purposes:
• Providing our Platform - to provide our Platform to you, facilitate communications and transactions on the Platform, communicate with you about your use of our Platform, respond to your inquiries, fulfill your orders, and for other customer service purposes;
• Personalization - to adapt the content and information that we may send or display to you, to offer local customization and personalized help and instructions, as well as to personalize your experience when using our Platform.;
• Analytics and Improvements - to better understand how Users access and use the Platform, both on an aggregated and individualized basis, to improve our Platform and respond to user desires and preferences;
• Marketing and Promotions - We may use your information to send news and newsletters, special offers and promotions, sweepstakes and contests.;
• Security and Protection - to protect the rights, property or safety of the Platform, our Users or others, as well as to facilitate and ensure the provision of services and products offered by the Platform.
HOW WE SHARE YOUR INFORMATION
Affiliated companies
We may disclose the information we collect from you to our affiliates or subsidiaries solely to provide the Platform or related services to you.
Service Providers
We may disclose information we collect from you to third-party vendors, service providers, contractors, or agents who perform functions on our behalf.
Business transfers
If we are negotiating, acquiring, or merging with another company or organization, we may transfer the information we have collected from you to another company or organization.
In response to the legal process
We may also disclose information we collect from you to comply with the law, court proceedings, court orders, or other legal process.
To protect us and others
We may also disclose the information we collect from you if we deem it necessary to investigate, prevent, or take action against illegal activities, suspected fraud, or situations involving potential threats to the security of any person.
USE OF COOKIES AND OTHER TRACKING MECHANISMS
We and our third-party service providers use cookies and other tracking mechanisms to track information about your use of our Platform.
Cookies - Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your web browser for record keeping purposes.
Session cookies - exist only during an online session. They disappear from your computer when you close the browser or turn off the computer.
Persistent cookies - remain on your computer after you close your browser or turn off your computer.
Third-party analytics
We use automated devices and applications such as Google Analytics to evaluate the usage of our Platform.
THIRD-PARTY LINKS
Our Platform may contain links to third-party websites. Any access to and use of such linked websites is not governed by this Policy, but instead is governed by the privacy policies of these third-party websites.
SECURITY OF YOUR PERSONAL INFORMATION
We have implemented reasonable safeguards in accordance with applicable laws and regulations to protect the Personal Information we collect from loss, misuse, and unauthorized access, disclosure, alteration, and destruction.
Security requirements for users:
(a) You must select a secure user identification, password, and PIN code to access your account.;
(b) You must install antivirus, anti-spyware, and firewall software.;
(c) You must regularly update your operating systems and security products.;
(d) You must log out completely and clear your browser cache after completing each online session.;
(e) You must not install software of unknown origin.;
(f) You should not open email attachments from strangers.;
(g) You must not use public computers or Internet cafes to access online services.
You must notify us immediately at support@7suu.com if you become aware of any unauthorized use or access to your Account.
ACCESS RIGHTS, CORRECTIONS AND DELETIONS
You can access, edit, update, or delete your Account or the Personal Information we have collected at any time by accessing your account settings or by sending us an email at support@7suu.com .
We will respond to your requests within a reasonable time, but no later than the time period required by law.
TRANSMITTING INFORMATION
Please note that we may store your Personal Information on servers located in the countries where our main offices are located. If such jurisdiction is located outside your jurisdiction of residence, you agree to transfer your Personal Information to such jurisdiction for the purpose of providing the Platform to you.
KEEPING
We retain your Personal Information for as long as you maintain an Account on the Platform. We will stop storing your Personal Information or remove the means by which Personal Information can be linked to specific individuals as soon as it is reasonable to assume that the purpose for which this Personal Information was collected is no longer served by its storage.
BLOCKCHAIN INFORMATION
You should know that due to the inherent transparency of blockchain networks, transactions that you approve when using the Platform can be publicly available. This includes your public key address, the recipient's public key address, the amount of cryptocurrency sent or received, and any other data that the User chooses to include in this transaction.
CHILDREN UNDER 18 YEARS OF AGE
Our Platform is not intended for children under 18 years of age. If we discover that a child under the age of 18 has provided us with Personal Information, we will delete such information from our systems.
CONTACT US
If you have any questions about the privacy aspects of our Platform or would like to file a complaint, please contact us through our live chat services or at support@7suu.com .
CHANGES TO THIS POLICY
This Policy is effective from the effective date indicated above. We may change this Policy from time to time, so please be sure to check periodically.
We will post any changes to this Policy on the Platform. If we make any changes to this Policy that significantly affect our practices regarding the Personal Information we have previously collected from you, we will try to notify you in advance of such a change by highlighting the change on our Platform or by sending a push notification through the Website or by sending an email to an address that you have specified in your Account.